Retailers are facing a delivery problem.

Consumer expectations for deliveries are high.

• 25% of consumers will go to other retailers if delivery times are longer than three and a half days.
• 92% of consumers expect compensation for delayed orders.

According to retail executives, meeting these expectations is costly.

• 47% can't meet the timing expectations
• 76% claim the per-package delivery costs have risen in the past year
• and 72% don't find home deliveries to contribute to profit

This has led retailers to diversify last-mile delivery in hopes of reducing the cost.

UPS saw its share in last-mile delivery fall 10% in the past year. In its earnings call the company acknowledged the "new entrants... that are quite frankly running a different model."

One of these new entrants helping with the delivery diversification is...

This section is restricted to LikeFolio Pro Members only.